1. Introduction

This Privacy Policy explains how Alalamieh Chocolate General Trading LLC (“we”, “our”, “us”) collects, uses, and protects your personal information when you interact with alalamiehchocolate.com (“Site”).

By using the Site, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Automatic Information:

  • IP address

  • Device information

  • Browser type

  • Pages visited and time spent

Payment Information:

Processed securely through third-party gateways.
We do not store full credit/debit card details.

3. How We Use Your Information

We use your data to:

  • Process orders and payments

  • Deliver products

  • Improve website performance

  • Provide customer support

  • Send promotions (optional)

  • Prevent fraud and unauthorized activities

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience

  • Save preferences

  • Analyze website traffic

You may disable cookies in your browser settings.

5. Protecting Your Information

We implement security measures to safeguard your data. However, no method of electronic transmission is 100% secure.

6. Sharing Your Information

We may share data only with:

  • Payment processors

  • Delivery companies

  • Service providers operating our Site

We do not sell, rent, or trade your personal information.

7. Your Rights (Jordan)

You may request:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of your data (when legally allowed)

  • Opt out of marketing communications

8. Third-Party Links

We do not control external links. We are not responsible for their privacy practices.

9. Updates to This Policy

We reserve the right to update this Policy at any time. Updates will be posted on this page.

10. Contact Us

For questions regarding this Privacy Policy:

I[email protected]
 Amman, Jordan