1. Introduction

Welcome to the alalamiehchocolate.com website (“Site”). These Terms and Conditions (“Terms”) govern your access and use of the Site, operated by Alalamieh Chocolate General Trading LLC, including all of its divisions, subsidiaries, and affiliated websites that reference these Terms.

By accessing or using the Site, you acknowledge and accept these Terms. If you do not agree, you must stop using the Site immediately.

We reserve the right to modify, update, or change any part of these Terms at any time. Changes become effective once posted on the Site. Your continued use of the Site after any modification constitutes acceptance of the updated Terms.

2. Use of the Site

You confirm that you are at least 18 years old, or using the Site under the supervision of a parent or legal guardian.

We grant you a limited, non-transferable, and revocable license to use the Site strictly for personal shopping.
Commercial or unauthorized use is prohibited.

Any violation of these Terms results in immediate termination of your access without notice.

Content on the Site is for informational purposes only. Product information is provided by suppliers and manufacturers.

Some sections of the Site may require registration. By registering, you agree to:

  • Provide accurate and current information

  • Protect your account credentials

  • Take full responsibility for all activity under your account

You must notify us immediately of any unauthorized access to your account.

By registering, you consent to receive promotional emails, which you may unsubscribe from at any time.

3. User Submissions

Any content submitted to the Site — including reviews, questions, comments, or suggestions (“Submissions”) — becomes the sole property of Alalamieh Chocolate General Trading LLC and will not be returned.

By posting Submissions, you grant us the right to use your name in connection with the content.

You agree not to:

  • Provide false personal information

  • Pretend to be another individual

  • Mislead us or other users

We reserve the right (but are not obligated) to edit or remove any Submissions at our discretion.

4. Orders & Pricing

We reserve the right to refuse or cancel any order at any time for reasons including:

  • Product availability

  • Pricing errors

  • Incomplete or inaccurate information

  • Suspected fraudulent activity

If additional verification is needed, we may request phone number, address, or identification.

Although we strive to display accurate prices, errors may occur. If an item is incorrectly priced:

  • We may contact you for confirmation or

  • Cancel the order and notify you

We reserve the right to cancel any order, even after payment confirmation. Any charges collected will be refunded in such cases.

5. Intellectual Property

All trademarks, logos, designs, text, graphics, photos, videos, software, and overall website content are the exclusive property of:

Alalamieh Chocolate General Trading LLC
or its licensors.

The entire website is protected under Jordanian copyright law and international conventions.

No content may be copied, reproduced, or redistributed without our written consent.

6. Applicable Law & Jurisdiction

These Terms shall be governed by and interpreted according to the laws of the Hashemite Kingdom of Jordan.

Except where arbitration applies, disputes shall be submitted exclusively to the competent courts of Amman, Jordan.

7. Arbitration

Any dispute arising from these Terms will be resolved through private and binding arbitration before a single arbitrator in Amman, Jordan, under the Rules of Commercial Conciliation and Arbitration (2018).

The arbitrator shall:

  • Be legally trained

  • Have expertise in e-commerce or technology

  • Be independent of both parties

We reserve the right to seek court-issued injunctions to protect intellectual property or confidential information.

8. Termination

We may immediately terminate your access to the Site without prior notice if you violate these Terms.

Upon termination:

  • You must stop using the Site

  • Your account and access credentials will be revoked

  • Any prior obligations (including payments) remain enforceable

We are not liable for any loss or damage resulting from such termination.

If you are dissatisfied with the Site or any part of these Terms, your sole remedy is to stop using the Site.

9. Contact Information

If you have any questions regarding these Terms, you may contact us at:

Support Email: I[email protected]